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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Joshua Martin

Joshua Martin

November 8, 2024

5  out of  5
rating by Joshua Martin
"Great people and great service!"
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Dale Presnell

November 6, 2024

5  out of  5
rating by Dale Presnell
"Excellent service, always."
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Larry Lipscomb

November 1, 2024

5  out of  5
rating by Larry Lipscomb
"Seemed to have been a complicated issue but with perseverance it was resolved satisfactorily."
We responded:
"Larry, please know that my team and I will always be here to help support your insurance needs. Thank you. - Jamie"
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Marjorie Akers

November 1, 2024

5  out of  5
rating by Marjorie Akers
"Always a great experience."
We responded:
"Hello, the loyalty you have to our agency is greatly appreciated! Thank you for your business. - Jamie"
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Chad Montgomery

October 28, 2024

5  out of  5
rating by Chad Montgomery
"Good group of people to deal with. Very friendly. Michelle was very helpful in getting me everything I needed. Thanks so much!!!"
We responded:
"Thank you for your positive feedback, Chad! We’re glad to hear that you had a great insurance experience with our team and that Michelle was able to assist you with everything you needed. We appreciate your support and are here if you need anything else! - Jamie "
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Retta Thweatt

October 23, 2024

5  out of  5
rating by Retta Thweatt
"My vehicle was smashed by a tree during hurricane Helene. I had just switched my insurance to State Farm 2 weeks earlier. I felt rotten having to turn in a claim to a brand new carrier, but the folks at State Farm could not have been more gracious. Thank you, State Farm, for making me feel safe and protected!"
We responded:
"Retta, thank you for sharing your experience! We’re glad to know that our team was able to provide you with the support you needed during this challenging time. Providing our customers with great customer service is our top priority. If you ever need assistance, we’re here for you! - Jamie "
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Freddie Cardwell

October 4, 2024

5  out of  5
rating by Freddie Cardwell
""Great customer service... Has an awesome personality and speaks well with customers". Very helpful in explaining everything."
We responded:
"Freddie, our wish is that we always provide you with an excellent customer service experience. We could not be more happy to see such kind feedback! Thank you. - Jamie "
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Peggy Oooo

September 30, 2024

5  out of  5
rating by Peggy Oooo
"I always love working with these ladies at the State Farm, they have a good sense of humor and they're always polite. I have a slapsticks sarcastic sense of humor and they know how to take me LOL. Thank you ladies for tolerating my humor."
We responded:
"Peggy, thank you for your kind review! My team and I love working with you too. We are always here to assist you. Call us anytime! - Jamie "
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Stephanie Ellis

September 27, 2024

5  out of  5
rating by Stephanie Ellis
"Great customer service! Michelle and Jamie are awesome."
We responded:
"Thank you for your kind words, Stephanie! We’re thrilled to hear that you’ve found our team helpful and friendly. We appreciate your support and look forward to continuing to assist you! - Jamie "
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Austin Dexter

July 26, 2024

5  out of  5
rating by Austin Dexter
"Great customer service... Michelle has an awesome personality and speaks well with customers"
We responded:
"Austin, I'm so glad our team has been able to give you such a great experience with our State Farm Agency! We appreciate you. - Jamie"
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Linda Walton

July 23, 2024

5  out of  5
rating by Linda Walton
"Very nice ,friendly. And helpful. I dealt with both Jamie and Michelle and both were just GREAT 👍. Thanks for all your help and keep up the good and especially friendly service."
We responded:
"Linda, my team and I could not be more happy to assist you in your time of need. Thank you for giving us the opportunity to serve you! - Jamie"
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Charles Moser

July 18, 2024

5  out of  5
rating by Charles Moser
"Michelle and the SF crew of Marion VA are awesome! Love’em…Always smiling, helpful, attentive and respectful! Top Notch in my book? 👍"
We responded:
"Charles, thank you for taking the time to share such kind feedback with my team and I. We appreciate you and your time! - Jamie"
Profile photo of Crystal Anderson

Crystal Anderson

July 17, 2024

5  out of  5
rating by Crystal Anderson
"Michelle in the Marion Va office is absolutely amazing. She’s very knowledgeable and is always available to help in any way she can. She makes my husband and I feel like family. She goes above and beyond and is a true asset to State Farm!"
We responded:
"Crystal, the trust you have in my team and I will always be important to us! Thank you for giving us the opportunity to serve you each day. - Jamie"
Profile photo of Kymberly Stamper

Kymberly Stamper

July 17, 2024

5  out of  5
rating by Kymberly Stamper
"Great customer service"
We responded:
"Kymberly, we appreciate this kind feedback! - Jamie"
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Live What We Love

July 17, 2024

5  out of  5
rating by Live What We Love
"My family and I are very thankful for State Farm. After 21 years with Allstate, with no house claims and paying on time for all 21 years , more than doubled our house insurance premium. We were told bc of a new algorithm from corporate and there was nothing the office could do. We were on a race to find a new insurance carrier for auto and home . Liz at this State Farm office is wonderful. She kept me up to date on progress of the process until we were officially approved house and auto was immediate . Liz made the quote process no stress and gave me options. Bonus is that now we are saving $1380 a year on auto and $3500 a year on home for a total savings of $4880! Yay! High recommend ."
We responded:
"Hello, you’re the perfect match for my team and I. We appreciate you and your family trusting our team to handle your insurance needs. - Jamie "
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Phillip Whitley

July 16, 2024

5  out of  5
rating by Phillip Whitley
"Great prices, Great people always help when needed"
We responded:
"Phillip, a top notch experience is deserved by all of our customers. I’m beyond happy to see this positive feedback. - Jamie "
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Justin Lefler

July 16, 2024

5  out of  5
rating by Justin Lefler
"Thank you guys for all you do!"
We responded:
"Justin, our doors will always be open to you and your family. We appreciate this kind review! - Jamie "
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CINDY BULLINGTON

July 15, 2024

5  out of  5
rating by CINDY BULLINGTON
"I'd love to give you more than 5 stars it takes a wonderful company to keep a customer for 30 years from SC to Virginia. You all are like family ❤️"
We responded:
"Cindy, providing excellent customer service and working closely with our clients is a top priority for us. We're grateful for your loyalty and for choosing us as your insurance provider for the years. Call us anytime! - Jamie "
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Mike Brodeur

July 10, 2024

5  out of  5
rating by Mike Brodeur
"Jamie Daugherty, State Farm Agent Marion VA, coordinated with underwriting my home construction coverage and extended coverage beyond the initial 12 months in order for me to complete my mountain cabin as it is a challenge to complete new home construction in under a year in Appalachia. This extra effort on Jamie’s part provided me a sense of loyalty and goodwill for State Farm Insurance including of course Jamie’s Agency. Much Thanks and Gratitude Jamie and State Farm Marion Virginia"
We responded:
"Mike, thank you so much for taking the time to leave us a five-star review! We greatly appreciate your kind words and are thrilled to hear about your positive experience with our customer service. - Jamie "
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Cathy Hagy

July 8, 2024

5  out of  5
rating by Cathy Hagy
"Excellent Customer Service by This Group of Ladies"
We responded:
"Cathy, a top notch experience is deserved by all of our customers. I’m beyond happy to see this positive feedback. - Jamie"
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Greg Lester

June 12, 2024

5  out of  5
rating by Greg Lester
"The best of the best!! Jamie makes buying insurance a breeze, very helpful to figure out exactly what you need and nothing more. If you’re looking for a great insurance agent, she can’t be beat!!"
We responded:
"Greg, I’m so glad that your experience with our team has led you to share such kind feedback with us. We can’t thank you enough for sharing! - Jamie"
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Austin Miller

May 7, 2024

1  out of  5
rating by Austin Miller
"Telling customers they can't cancel over the phone and must do so in person to save their new business commission is scummy and speaks volumes about the business practices of an agent. Notice by the response that the shady tactics were not refuted, they only attempted to discredit my statement by making it seem as if I fabricated or wrote this review on the wrong agent. I encourage anyone reading this who has been hurt by this agent to file a formal complaint with the State Corporation Commission."
We responded:
"Austin, our office does not have any records that you are a policy holder with us, we take note of all calls and quotes that come in and I am unable to find you in our system. If there is anything I can do to assist you or help you find the correct agency that you contacted please feel free to give me a call at our office, I am happy to help. Thank you. - Jamie "
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Adam Daugherty

March 18, 2024

5  out of  5
rating by Adam Daugherty
"Jamie is very knowledgeable and very helpful. She goes out of her way to best help every customer I highly recommend her to everyone."
We responded:
"Adam, thank you so much for your recommendation and for sharing your experience with our office. My team and I have always enjoyed working with you and helping assist you with your insurance needs. We look forward to continuing to growing this relationship! - Jamie "
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Gena Newcomb

February 22, 2024

5  out of  5
rating by Gena Newcomb
"Jamie and her team go above and beyond for their customers. Jamie is incredibly knowledgeable, friendly and professional. Highly recommend this office!"
We responded:
"Gena, thank you for taking the time to share such positive feedback with us! Your experience with our team is exactly what we strive for! - Jamie"
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Kyndra M

May 15, 2023

5  out of  5
rating by Kyndra M
"Awesome staff. The agent Jamie helped me and my family make the decision to switch after reviewing our current policy. She was patient with us and even saved us a few bucks!"
We responded:
"Kyndra, thank you for your feedback! We’re thrilled to hear that our team provided you and your family with such helpful service and guidance in switching your policy. We appreciate your support and are here if you need anything else! - Jamie "