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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Hailey Armbrister

Hailey Armbrister

March 17, 2025

5  out of  5
rating by Hailey Armbrister
"Ashley was the best! she was very understanding and helped me the best way she could!"
We responded:
"Hailey, please know my team and I will always be here to give you to support you need. Thank you for sharing with us. - Jamie"
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jeannie conner

March 12, 2025

5  out of  5
rating by jeannie conner
"We’ve been with State Farm for years and have always received prompt, courteous, and friendly service!"
We responded:
"Jeannie, thank you for taking the time to share such positive feedback with us! The time spent with my team and I will always be appreciated. - Jamie"
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Ashley Bare

March 12, 2025

5  out of  5
rating by Ashley Bare
"Michelle handled my issues with billing perfectly!! Very nice bunch and very knowledgeable!!"
We responded:
"Ashley, knowing that your positive experience is being shared with others means the world to our State Farm Agency! Thank you so much! - Jamie"
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Amanda LeSueur

February 26, 2025

5  out of  5
rating by Amanda LeSueur
"Excellent service."
We responded:
"I’m happy to hear we could provide you with a positive insurance experience, Amanda. Thank you for trusting our agency to keep you covered! - Jamie"
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David Evans

February 26, 2025

5  out of  5
rating by David Evans
"Excellent Service!!"
We responded:
"David, it is always our mission to provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Jamie"
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Brenda Teeters

February 25, 2025

5  out of  5
rating by Brenda Teeters
"Very nice and patient with me and answered all my questions"
We responded:
"Brenda, thanks for the kind words. I am glad we were able to make assisting you with your insurance needs such a positive experience! - Jamie"
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Jody Kenney

December 6, 2024

5  out of  5
rating by Jody Kenney
"Always great to speak with Jamie and the crew. Great people and great insurance!"
We responded:
"Jody, thank you for providing us with such positive feedback! We will always have your best interests in mind! - Jamie"
Profile photo of Carlene Walton

Carlene Walton

November 21, 2024

5  out of  5
rating by Carlene Walton
"Wonderful service!!"
We responded:
"Carlene, I appreciate your kind feedback! My team and I are proud to serve your insurance needs each day. - Jamie"
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Ronnie Duty

November 13, 2024

5  out of  5
rating by Ronnie Duty
"Exhalent service"
We responded:
"Ronnie, we appreciate the positive, 5-star review! - Jamie"
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Travis Poston

November 12, 2024

5  out of  5
rating by Travis Poston
"Told them the problem. They point me in the right direction and filed the paper work ."
We responded:
"Travis, thank you for your kind review! My team and I will always be here for you in your time of need. Call us if your need further assistance! - Jamie "
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Joshua Martin

November 8, 2024

5  out of  5
rating by Joshua Martin
"Great people and great service!"
We responded:
"Thanks for the kind words, Joshua. I am glad we were able to make assisting you with your insurance needs such a positive experience! - Jamie "
Profile photo of Dale Presnell

Dale Presnell

November 6, 2024

5  out of  5
rating by Dale Presnell
"Excellent service, always."
We responded:
"Dale, my team and I are always thrilled to assist you with your insurance needs! Thank you for trusting us! - Jamie "
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Larry Lipscomb

November 1, 2024

5  out of  5
rating by Larry Lipscomb
"Seemed to have been a complicated issue but with perseverance it was resolved satisfactorily."
We responded:
"Larry, please know that my team and I will always be here to help support your insurance needs. Thank you. - Jamie"
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Marjorie Akers

November 1, 2024

5  out of  5
rating by Marjorie Akers
"Always a great experience."
We responded:
"Hello, the loyalty you have to our agency is greatly appreciated! Thank you for your business. - Jamie"
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Chad Montgomery

October 28, 2024

5  out of  5
rating by Chad Montgomery
"Good group of people to deal with. Very friendly. Michelle was very helpful in getting me everything I needed. Thanks so much!!!"
We responded:
"Thank you for your positive feedback, Chad! We’re glad to hear that you had a great insurance experience with our team and that Michelle was able to assist you with everything you needed. We appreciate your support and are here if you need anything else! - Jamie "
Profile photo of Retta Thweatt

Retta Thweatt

October 23, 2024

5  out of  5
rating by Retta Thweatt
"My vehicle was smashed by a tree during hurricane Helene. I had just switched my insurance to State Farm 2 weeks earlier. I felt rotten having to turn in a claim to a brand new carrier, but the folks at State Farm could not have been more gracious. Thank you, State Farm, for making me feel safe and protected!"
We responded:
"Retta, thank you for sharing your experience! We’re glad to know that our team was able to provide you with the support you needed during this challenging time. Providing our customers with great customer service is our top priority. If you ever need assistance, we’re here for you! - Jamie "
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Freddie Cardwell

October 4, 2024

5  out of  5
rating by Freddie Cardwell
""Great customer service... Has an awesome personality and speaks well with customers". Very helpful in explaining everything."
We responded:
"Freddie, our wish is that we always provide you with an excellent customer service experience. We could not be more happy to see such kind feedback! Thank you. - Jamie "
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Peggy Oooo

September 30, 2024

5  out of  5
rating by Peggy Oooo
"I always love working with these ladies at the State Farm, they have a good sense of humor and they're always polite. I have a slapsticks sarcastic sense of humor and they know how to take me LOL. Thank you ladies for tolerating my humor."
We responded:
"Peggy, thank you for your kind review! My team and I love working with you too. We are always here to assist you. Call us anytime! - Jamie "
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Stephanie Ellis

September 27, 2024

5  out of  5
rating by Stephanie Ellis
"Great customer service! Michelle and Jamie are awesome."
We responded:
"Thank you for your kind words, Stephanie! We’re thrilled to hear that you’ve found our team helpful and friendly. We appreciate your support and look forward to continuing to assist you! - Jamie "
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Austin

July 26, 2024

5  out of  5
rating by Austin
"Great customer service... Michelle has an awesome personality and speaks well with customers"
We responded:
"Austin, I'm so glad our team has been able to give you such a great experience with our State Farm Agency! We appreciate you. - Jamie"
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Linda Walton

July 23, 2024

5  out of  5
rating by Linda Walton
"Very nice ,friendly. And helpful. I dealt with both Jamie and Michelle and both were just GREAT 👍. Thanks for all your help and keep up the good and especially friendly service."
We responded:
"Linda, my team and I could not be more happy to assist you in your time of need. Thank you for giving us the opportunity to serve you! - Jamie"
Profile photo of Charles Moser

Charles Moser

July 18, 2024

5  out of  5
rating by Charles Moser
"Michelle and the SF crew of Marion VA are awesome! Love’em…Always smiling, helpful, attentive and respectful! Top Notch in my book? 👍"
We responded:
"Charles, thank you for taking the time to share such kind feedback with my team and I. We appreciate you and your time! - Jamie"
Profile photo of Crystal Anderson

Crystal Anderson

July 17, 2024

5  out of  5
rating by Crystal Anderson
"Michelle in the Marion Va office is absolutely amazing. She’s very knowledgeable and is always available to help in any way she can. She makes my husband and I feel like family. She goes above and beyond and is a true asset to State Farm!"
We responded:
"Crystal, the trust you have in my team and I will always be important to us! Thank you for giving us the opportunity to serve you each day. - Jamie"
Profile photo of Kymberly Stamper

Kymberly Stamper

July 17, 2024

5  out of  5
rating by Kymberly Stamper
"Great customer service"
We responded:
"Kymberly, we appreciate this kind feedback! - Jamie"
Profile photo of Live What We Love

Live What We Love

July 17, 2024

5  out of  5
rating by Live What We Love
"My family and I are very thankful for State Farm. After 21 years with Allstate, with no house claims and paying on time for all 21 years , more than doubled our house insurance premium. We were told bc of a new algorithm from corporate and there was nothing the office could do. We were on a race to find a new insurance carrier for auto and home . Liz at this State Farm office is wonderful. She kept me up to date on progress of the process until we were officially approved house and auto was immediate . Liz made the quote process no stress and gave me options. Bonus is that now we are saving $1380 a year on auto and $3500 a year on home for a total savings of $4880! Yay! High recommend ."
We responded:
"Hello, you’re the perfect match for my team and I. We appreciate you and your family trusting our team to handle your insurance needs. - Jamie "